Improving Customer Service with CRM: The Ultimate Guide to Drastically Reducing Attrition
The Challenge of Customer Attrition and the CRM Solution In today’s fiercely competitive marketplace, customer loyalty is no longer a given; it’s earned, nurtured, and fiercely protected. Businesses across every sector are acutely aware of the devastating impact of customer attrition, often referred to as customer churn. It’s the silent killer of growth, steadily eroding … Read more